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SERVICE BUSINESS

VAMED offers a full range of facility management services for health care facilities from consulting, planning and execution to total operational management. With this integrated portfolio of services we guarantee optimal operation of a facility over its entire life cycle, from the construction of the buildings to the end of primary use, modernization, or renewal. Modular in design, our service offering encompasses every aspect of technical, commercial and infrastructural facility management, ranging from building and equipment maintenance, medical technology management, waste management, energy management, cleaning of buildings and outdoor facilities, security services, up to technical management. In addition to facility management, VAMED also specializes in logistics for the health care industry. Our goal is to minimize logistics costs while assuring the required quality of care. We do this by optimizing the logistics processes within the individual functional areas – for example hospitals or medical centers – and by planning and structuring the project financing and, finally, by constructing and operating regional logistics centers.

In the field of hospital services, the partnership with AKH in Vienna has been successfully continued. AKH comprises 35 clinics and institutes with a total of 2,200 beds. As well as our ongoing technical management role, this partnership also included a number of structural building projects. After AKH, VAMED’s largest service contract at present is with the Charité University Hospital in Berlin. The consortium headed by VAMED is responsible for the service area at Charité. The approximately 2,000 employees of the State of Berlin and the private partners within the Charité Facility Management GmbH joint venture established for this purpose, carried out their services to the customer’s complete satisfaction and achieved all agreed targets. Innovative partnership models of this type are getting of greater importance in our service portfolio. We have concluded extensive new service contracts, for example with VIVANTES clinics, seven church-administered hospitals in Berlin, as well as with eleven clinics with a total of about 3,000 beds in the Hannover region. All longterm service contracts in Austria were continued.

In Gabon, VAMED continued to be responsible for the total operational management of three regional hospitals and for the technical management of a hospital in Libreville. In Libya, the Medical Center Tripoli, whose service contract was renewed in 2007, and a number of hospitals in Benghazi are important technical management reference projects. In the Middle East, we commissioned an important five-year project for the total operational management of the 450-bed Al Ain hospital in Abu Dhabi. Together with the PETRONAS hospital in Kuala Lumpur, Malaysia, this is the second international total operational management project for which VAMED is responsible jointly with the Vienna University of Medicine.